Dutiesinclude:

(1)Supportsaccesstoandthecreationofaudio/visualmediaasdataandinformation;

(2)Providingprofessionalresourcesinavarietyofformats;

(3)Makegoodconnectionswithcollegesandfacultybyofferingdiverseresources;

(4)ImprovestudentachievementbyLibraryMediaPlatforminintegratinginformationskillsthroughoutthecurriculumandallsubjects;

(5)Collaboratesonandcontributestothecreation,development,implementation,andassessmentofinnovativemediaservicerelatedprojectsandservices.Organizes,evaluates,andsetsprioritiesforallaspectsofservicesfortheunitandidentifiesareasforimprovedservice.

(6)Oralandwritteninstructionanddirectionmustbeorganized,clearlycommunicated,andpresentedinapositivemanner.

(7)Excellentcustomerserviceskillsincludingtheabilitytoengage,interactandcommunicatewithpatience,clarity,tact,andcourtesyareessential.Regulareveningandweekendhoursrequired.

Theapplicantshouldhave:

1.Educationbackground

Master'sdegreeinLibraryandInformationScienceORequivalenteducationandexperiencerelevanttotheposition,advanceddegreesinrelevantfieldswillbegivenpreferenceinconsideration.

2.Workingexperience

(1)3+yearprofessionalexperienceworkinginMediaServicesorUserServicesrelateddepartmentinanacademicorresearchlibrary.

(2)Experienceprovidingassistancetolibrarymediaservicesforusers.

3.SkillsandQualifications:

(1)Generalunderstandingofthemissionandfunctionsofaresearchlibraryandtheinformationneedsofacademicusers.

(2)Abilitytomeetorexceedcustomerserviceneedsandexpectationsandprovideexcellentserviceinadirectorindirectmanner.

(3)Demonstratedabilitytosuccessfullyworkinateamenvironment.

(4)Demonstratedabilitytoworkcreativelyinarapidlychangingenvironment.

(5)Excellentinterpersonalandcommunicationskills.

(6)Demonstratedcommitmenttodiversityintheworkplaceorcommunity.

(7)Abilitytoidentifyissuesandproblemwithanalysisandsolutionsproposalsquickly.

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